Please understand that variations in color and grain are normal. Each item has its own individual characteristics making it one of a kind.

We go to great length to ensure each item is carefully inspected prior to shipping. However, in the event you do need to exchange or return merchandise, contact our customer service department customerservice@ragar-company.com

• An RA# will be issued for exchanges and/or returns.
• Exchanges and/or returns will gladly be made up to (30) days after invoice date.
• All unauthorized exchange/returns will be refused.
• Shop worn merchandise will not be accepted for exchange or credit.
• Damaged in Transit
  • Merchandise damaged in transit is the responsibility of the freight carrier.
  • It is important that merchandise is unpacked immediately upon receipt and carefully inspected.
  • If merchandise is damaged due to freight company negligence, call our customer service department @ 732.493.1416, so we can place a claim with the freight carrier.
  • Save all packing materials and shipping carton for freight carrier inspection.